Vista Windows Explorer Error

[Becky]

I'm having a bit of a meltdown. I've had my PC 3 days and I've already broken it!!!

Ever since I uninstalled the latest version of Windows Live Messenger I've been getting this Explorer Error, and the only thing it seems to relate to is when I close Vista Welcome Center (!?)

I've since reinstalled Live Messenger just to see if it solved the problem...and it doesn't. Still exactly the same error that brings up a little window saying "Windows Explorer has a problem blah blah" and then restarts it. I'm slowly losing the will to live!

I've tried System Restore at various points and it either doesn't work, or goes back but doesn't fix the problem.

- Becky

[CharlieChomper]

What does the error message say, more specifically? It may help in trying to better understand what Vista is actually complaining about.

[Becky]

It says "Windows Explorer has stopped working and is checking for a solution" and then says "Windows Explorer is now restarting.

I've checked and it only happens when I close the Welcome Center. I have absolutely no idea why that would cause an error. Maybe I deleted/corrupted some files when I uninstalled Live Messenger (that now works fine)?

- Becky

[CharlieChomper]

This is something I may, admittedly, have to look into a bit to see what might be going on with this.

[Becky]

I have been getting help on the Microsoft Forum as well, and the exact error is this : Faulting application Explorer.EXE, version 6.0.6001.18164, time stamp 0x4907e242, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0150014, fault offset 0x000761fc, process id 0x7b4, application start time 0x01ca06b8d6172bca.

- Becky

[Becky]

It's ok! I rang the company I bought the PC off and they told me how to reinstall Vista. Not too bad because I've onyl had the PC a few days so not alot was lost. Lost my simmies though!

- Becky

[CharlieChomper]

I'm glad that you were able to get things working again.